Bastion Refund Policy

Effective date: October 1, 2026
Provider: William Kurtz, operating as BVNGER ("BVNGER," "we," or "us")
Contact: legal@bvnger.dev

This policy applies to Bastion subscriptions purchased at bvnger.dev/pricing. It works together with the billing section of the Terms of Service.

Try it free first

New Standard subscriptions start with a 7-day free trial. You are not charged during the trial, and if you cancel before it ends, you will not be charged at all. We encourage you to use the trial to make sure Bastion works for your server before your first payment.

Monthly payments

After the trial, each monthly payment covers the month ahead. Because you can cancel at any time and keep access until the end of the month you paid for, we do not refund partial months or unused time after a monthly period has started.

How cancellation works

You can cancel at any time by signing in at bvnger.dev/pricing and choosing Manage billing, through your order history at link.com or the links in your Link receipt and billing emails, or by emailing legal@bvnger.dev. Cancelling stops future charges. Bastion keeps working until the end of your current paid month, and then the subscription ends. Uninstalling Bastion does not cancel your subscription.

When we will refund you

We will refund a charge, in full or in part, when:

• you were charged more than once for the same period, or charged the wrong amount;
• you were charged after you cancelled, because of an error on our side;
• you were charged when a free trial should have prevented the charge; or
• Bastion could not be used for most of a paid month because of a problem on our side that we were unable to fix.

Please contact us within 30 days of the charge. Other requests are considered case by case, and nothing in this policy limits a refund or other remedy that applicable law gives you.

How to request a refund

Email legal@bvnger.dev from the email address you used at checkout. Include the date and amount of the charge and a short description of the problem. Do not send your full card number or your license key. You can also ask Link support, which handles payment questions for purchases sold through Link and may issue a refund within 60 days of a charge in some cases. Approved refunds, including any tax you paid, are returned to the original payment method through Link; your bank may take several business days to show them. If a refund ends your subscription, its license key stops working.

Chargebacks

If something is wrong with a charge, please contact us first so we can fix it quickly. Disputing a charge with your bank may suspend your license while the dispute is open.

Changes

We may update this policy. Changes apply to charges made after the updated policy is posted, and the effective date above will be revised.

Contact

William Kurtz, operating as BVNGER
legal@bvnger.dev